What we do
« I’m landing on Hudson River! »: making some decisions have direct life (or death) consequences on the members of the team you work with, or more broadly on members of the public. How to improve the decision-making process, how to insure that we have the correct information; who is the right person to take leadership in a particular crisis, how to coordinate the actions of other members of the team, and guarantee their efficient cooperation?
Nexus Intervention
To train teams and their leaders for decision-making and action in high risk situations, in areas like the military, aviation, law enforcement or fire fighting, Nexus is one of the first training centres to have introduced in Europe the Team Resource Management approach.
The TRM model was born in the nineties in San Diego, USA; it has been created by Dr Amy Fraher, former pilot and commandant in the US Navy, today leadership professor at the International Team Training Center in San Diego, and co-developed by an international team of consultants specialized in leadership and team work.
This model, specific to professions dealing every day with high risk situations, crosses individual psychology, group dynamics, and systemic theories of organisations.
Today Nexus co-facilitates the TRM International Network, whose aim is to develop the application of the TRM model internationally and to strengthen this approach through the learning developed in each of its applications.
Example of TRM workshops
Primary objective of the workshop: to develop excellence in team work and in leadership of teams in high risk situations and under high levels of stress.
Target population: TRM workshops can be deployed either in-house or as inter-organizations training events, generally targeted at:
- Leaders and members of high risk teams in fields such as the military, aviation, law enforcement, fire fighting professions…
- Certain workshops are also open to private and public company managers, interested in learning leadership and decision making in crises, high risk and emergency situations.
- Lastly, some current innovations of the TRM model test this approach in the financial and insurance trade.
Methodology:
Three main methodological axes:
- A theoretical input on team and inter-team dynamics, with different approaches on leadership, authority, power and the concept of role.
- Experiential events where participants live situations of teamwork under stress and can learn from their individual and collective participation in the team dynamics within the workshop.
- consolidation sessions where the learning can be applied to current work issues for each of the participants in their professional team.
Clients:
Nexus implements this TRM approach in a training Center for aviation workers in San Diego, USA; in the medical emergency field in Paris, France; in pluridisciplinary teams in London, UK; in the fire fighting field and corporate team managers in Neuchatel, Switzerland.
The developing projects of the TRM model, in which Nexus collaborates, include in-house training for pilots and training managers in the fields of insurance and risk management.
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